Responsible gambling

Responsible Gambling at NeoCasino

At NeoCasino, we're committed to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gambling is an essential aspect of online gaming, which is why we've implemented various tools and measures to help you manage your gaming habits.

Tools and Features:

• Deposit Limits: Set daily, weekly, or monthly spending caps to control your expenditure.
• Session/Time Limits: Set session duration limits (1/2/4/6 hours) to prevent extended gaming sessions.
• Loss Limits: Set maximum net loss per day/week/month to prevent significant financial losses.
• Self-Exclusion: Temporarily or permanently block access to your account for a minimum of 6 months.
• Cooling-Off: Take a temporary break from gaming (7-90 days) and withdraw funds if needed.

How We Help:

We understand that responsible gambling is an ongoing process. Our dedicated support team is available 24/7 via live chat, email, or phone to address any concerns or questions you may have.

External Support Organizations:

For additional guidance or assistance, we recommend the following resources:

• Gamblers Anonymous: A non-profit organization providing support and resources for individuals struggling with compulsive gaming behavior.
• National Problem Gambling Hotline: A confidential hotline offering 24/7 support for those affected by problem gambling.

Responsible Gaming is Our Priority:

We're committed to creating a safe and responsible gaming environment. If you feel you need help or want to discuss your gaming habits, please don't hesitate to reach out to us. We're here to support you every step of the way.